Deposits and withdrawals
You manage every deposit and withdrawal from the banking pages inside the casino, which open from the Bank button.
Deposits
We accept deposits from major credit and debit cards, a range of bank transfer services, prepaid vouchers and popular e-wallets. Click Bank, choose your method, register your payment details and enter the amount you want to add. We never charge you for a deposit, though your payment provider or bank may add its own transaction fee. Credit cards carry daily and monthly limits on our side, and our support desk can refresh your card if you reach one. Minimum deposits follow the amounts in our welcome package.
Withdrawals
Open the Withdrawal tab in the banking pages, enter the amount and confirm your preferred payment method. Each withdrawal stays pending for 48 hours and is then processed on the following business day. Until it is processed you can reverse all or part of it back into your account, and you are responsible for any funds you return to us this way. We may, and in many cases must, pay withdrawals back to the accounts you deposited from. Funds go first against your recent deposits where applicable, and winnings above your deposits go to your preferred payment method. Some of our processors do not allow credit card refunds. Your first withdrawal through a new method goes through additional security checks that may take up to 5 to 7 working days.
Fees and currency
We charge a withdrawal-method fee for Direct Bank Transfer only. Currency conversion charges and external payment costs may still apply. Winnings are credited in the currency of your casino account. If a withdrawal has to be paid in a different currency, we convert it at the average daily interbank rate plus a 2.5% conversion fee.
Verification and limits
After a deposit or before a withdrawal, we may ask for verification documents, including proof that you own the payment accounts you use, a valid passport, driving licence or government identity card, and a bank statement or utility bill no older than three months. In some cases these copies need to be certified by a notary or registered professional. If we suspect any document is false or misleading, we may refuse it, which can lead to your account being closed, your withdrawal request failing, or both. A withdrawal may not be processed until your identity check is complete, and not cooperating with any identity, source-of-funds or account checks we ask for can lead to voided winnings, restricted deposits and withdrawals, confiscated balances or an indefinite account lock. Minimum and maximum transaction, daily, weekly and monthly withdrawal limits may apply, and they vary by country and withdrawal method. Banks, card schemes, regulators and payment processors can also set daily limits, so depending on your method a large win may be paid in daily portions over successive weekdays until the balance is cleared. If you win a sum substantially greater than your total purchases across all Casino Rewards partner casinos, you can withdraw those winnings at up to $4,000 per week, an amount we may increase or decrease at our sole discretion. If a deposit is charged back, disputed or otherwise not paid, the winnings are voided, the balances confiscated and all your casino accounts on the Casino Rewards network locked.
| Withdrawal method |
Minimum withdrawal |
Fee |
Delivery after processing |
| Visa and Mastercard |
$50 |
No withdrawal-method fee |
3 working days |
| E-wallets |
$50 |
No withdrawal-method fee |
1 to 3 working days |
| Direct Bank Transfer |
$300 |
$50, or $100 over $3,000 |
6 to 10 working days |
